So many of our decisions we make are at least partly shaped by what we find online. When someone in your area needs to find a dentist, you can safely assume they will use their phone, tablet, or computer to learn more about who provides smile care around them. This is why SEO (search engine optimization) matters—the right site and the right activity make it more likely your website links will show up near or at the top of someone’s search results. Of course, people rely on more than just website links and social media activity when they judge a dental office or any other business. Many will make a decision after browsing digital reviews.

Online feedback can seriously impact your practice, and you can be hurt by more than just the presence of poor reviews. If reviews left for your practice lack responses, or if you have too few reviews, you can lose out on potential appointments. MDPM Dental Marketing makes reputation management part of our support package for our clients. We can help you secure more reviews from your patients, direct those reviews to the most beneficial spaces, and help you craft and share responses to negative feedback when appropriate. It is hard to overstate the influence that digital feedback has on the average consumer, which is why the feedback people give you on Google, Yelp, and other review sites should be taken seriously. Read More

Someone who has never set foot in your practice can make assumptions about it, and about the kind of experience you provide patients, after going online. This can work to your advantage if you have the right information available. The right website, online reviews, and other forms of digital information can help you build a solid reputation with people in your area who have yet to visit you. As a result, you can grow your office and fill your schedule!

Working with MDPM Dental Marketing ensures you have comprehensive support for online activities. Building and maintaining a website is certainly important, but it is just part of what you can do to effectively make yourself more visible and attract more patients to your office. One way we help is by offering reputation management support. This takes different forms, as it can range from making sure your information is in the right places to coordinating your social media efforts to reflect you and your approach to dental care. It also means support with online reviews, including coaching and support on responding to less favorable feedback. Read More

As a dental practice, reputation management is crucial. You want people to find positive information and reviews about your office, which encourages them to make an appointment. But what happens when someone leaves a negative review, or if a negative post always comes up when people Google your dental practice? MDPM Dental Marketing has a few tips for combating negative reviews in a positive way!

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