Client Feature: Dr. Bonura and Silver Smiles

It’s Friday, which means it’s time for us to turn a spotlight on one of our clients. We love helping clients grow their practices and keep their schedules full. We get to work with so many wonderful dentists, and we want more people to get to experience their great services! This week, we’re giving a shout out to a dentist who was just named one of the top kids dentists in New Mexico. Excellent service and a friendly environment help Dr. Bonura and her practice, Silver Smiles, provide an awesome experience for the residents of Silver City, NM. Read More

Improving Local SEO Efforts With Community Activity

If you want your dental practice to thrive, you should focus on ways to make yourself better known in your community. This focus on local engagement can help you build a strong reputation, and earn the trust of prospective patients. Putting efforts towards community involvement can also affect your local SEO. While it is important to produce the kind of original online content that search algorithms favor, your web presence can grow when you are more involved with matters in your area. That can be a result of online recognition from trusted organizations and groups, but it can also be as simple as keeping people updated about your community actions on social media. Read More

Encourage Google Reviews to Build Your Online Reputation

As a service-oriented business in 2018, there are few things more important than your online reputation. What people say about your dental practice on the Internet goes a long way toward helping you bring in new clients. However, a poor online reputation (or a lack of one entirely) can keep new patients away. One of the most effective ways to build your online reputation is by securing a steady stream of positive Google reviews. Google reviews help new patients find you and see your practice in a positive light. Getting patients to leave a review is easier than you’d think. Read More

Client Feature: Robert M. Browne DDS

It’s Friday, which means we want to give a special shoutout to one of our clients. We love hearing and sharing the success stories of dental practices across the country, and we’re always excited to share new tips for what you could be doing to help your practice grow. Today we’re featuring Robert M. Browne DDS, a practice in Prairie Village, KS. Dr. Browne’s use of microsites in addition to his main website help him stay organized and drive traffic to the right places. When your potential patients can quickly find the information they want, they’ll be happy and more likely to act. Read More

Client Feature: Dr. Chen and Illume Dental

We want to help our clients attract more patients and keep their schedules full. When our clients get to start a new project and bring quality dental care to a community, of course we get excited! That’s why today on the blog we’re highlighting our client, Dr. Chen, and her new practice location, Illume Dental. This is a general dentistry practice in McKinney, TX that is ready to do big things. Illume Dental just hosted a ribbon cutting ceremony with the McKinney Chamber of Commerce on Tuesday and had a nice crowd. An active social presence will help this practice attract new patients. Read More

Helping You Maintain A Good Reputation Online

When people perform a search online for local dental care, they can find more than just a practice name and address. When a possible new patient finds you through Google, or another search engine, they can find online reviews that may affect their perception of you. Some may decide to peruse patient comments, while others may simply focus on an overall score associated with you and your practice. This can also be an issue for your social media, as your customer score can be easily viewed on your Facebook page. This can be a concern if you have negative reviews, or fake reviews, hurting your overall score. With that said, our reputation management strategies can help you keep your practice in good standing, and help you encourage patients to leave positive feedback online. This can mean that when people look for dental care, they can find positive information about you alongside your location and hours!  Read More

How Do I Handle A Negative Review About My Practice?

While you may take a meticulous approach to managing the experience of each of your patients, negative reviews about your practice will still happen. Even the most proactive dental practices still have to address online criticism. And make no mistake, you should address it. Managing your online reputation is so important to the health of your practice. At this point, people trust an aggregate of positive online reviews almost as much as they trust first-hand reviews, so ignoring this facet of your business isn’t an option. Here’s how you can handle a negative review about your practice. Read More

Client Feature: Santa Rosa Oral Surgery

Above all else, websites are meant to be helpful. They’re a place where your clients can quickly find the information they need. That’s why site design and layout are so important. When you create your website map, you should have your users’ interests in mind. Our clients at Santa Rosa Oral Surgery make great use of their sitemap. They even incorporate the use of a microsite for information on dental implants to help funnel patients to the correct place. That’s why we’re giving a shout out to this week’s featured client: Santa Rosa Oral Surgery. Read More

Trouble On Social Media Can Hurt Your Business

When your pages are used effectively, your social media presence can help you grow your practice, share important information, and help patients feel connected to you and your staff. While you can benefit from your social media activity, your practice can also be hurt when controversial posts are made on your page, or by employees. When controversy leads to negative reviews on your page, and your overall score is lowered, potential patients can worry because all they see is a lowered rating. Talking with your employees about smart behavior online, and being prepared for social media issues that might hurt your customer ratings, can help you protect your practice. Read More

Is Your Practice Management Software Working For You?

Running a dental practice is its own job, independent of actually performing the functions of a dentist. It can be easy to get caught up in the minutiae of the job and miss out on the reason you got into dentistry in the first place. You don’t want to spend all of your time doing administrative work. That’s why practice management software is such a valuable tool. Practice management software can simplify and automate many of the day-to-day duties that you would otherwise have to do yourself. You may already be using this software for appointment reminders, patient records, and billing, but many of the available softwares can do so much more. Read More