Some interesting information hit my email box this morning, thanks to Dr. Emmott’s blog. An article at www.pcmag.com tells us “Most Facebook Fans of Small Businesses Aren’t Local, Study Finds.” I know that’s the case with the MDPM Facebook page. We have fans from all over the globe — but we also have a client in Australia, so it’s to be expected. For a dentist, however, even if he has a patient from Australia or Timbuktu, you’d expect most of his Facebook fans to be local.

The study was conducted by Roost Local Scorecard, and it covered 800 small businesses on Facebook. Get this: For those surveyed, just 15% of fans were local.

We rarely see data for these types of trends in dentistry, it’s too granular to attract much attention, so there’s no indicator that the research holds true for dentists.

Just this morning, I was asked by a client what we do to SEO Facebook. That question makes me realize, more than ever, dentists generally do not know what Facebook can do for them. I recently worked with a high-end cosmetic practice that held a contest that attracted 500 visitors to their Facebook page in about a week. The client was disappointed when the second week brought fewer lookers — and then traffic dropped to normal levels.

I want to share some truths with you — these are what I’ve witnessed. You can be an exception, but it will take work, and I’m not sure the ROI is there… Read More