August 10, 2010 (Dallas, Tx): Dentists and dental office administrators can establish and maintain a successful Facebook Fan (Business) Page by following the advice in “How to Make Facebook Work for Your Dental Practice.” The no-cost report features practical tips that are easy to understand and follow. Three essential components of an effective plan for social networking are included.
Don’t you love technology? Chairside monitors in the operatories let you show your patients digital images, like radiographs and smile previews. Patients can watch educational videos right in the dental chair. Then, in the front office, computers make filing and transferring records sooo much easier. Even submitting insurance claims is more convenient because of technology.
But what about marketing? Sometimes it may seem like technology has made marketing more difficult.
One struggle dentists face is with social marketing. Acquiring fans, followers, and subscribers can be nearly impossible, given the busy schedules that you and your patients maintain. And as for testimonials…who has time?
What if you used computers to make social networking
and testimonial submissions easy for your patients?
Here’s the concept.
Buy two laptops—the cheap ones that are under $300. (more…)
- The Facebook movie, The Social Network, will be in theaters this October.
- America Has Talent is doing a show on the best of YouTube.
- Tosh.0 has almost 1.5 million Facebook fans.
- Half of all Americans use Facebook.
Listen, Doc, I don’t want to bring you down, but if you don’t see that social networking is deeply embedded in our culture; if you think it’s a fad that you’ve chosen to avoid; if you will not leverage social networking to market your dental practice…you are putting big steel walls around your practice’s potential growth.
And, thing is, just having a Facebook page won’t do the job.
On the Modern Dental Practice Marketing fan page this week, I’m sharing daily tips and insight about social networking and social marketing. I’m not sharing the tips on the MDPM Dentists page because I want to draw people to the fan page. Why? (more…)
Here is a marketing idea you can implement by 10:00 Monday morning. It is virtually free, and would only take about an hour of your time to set up.
The only catch is you have to act NOW!
As every new school year begins, local communities hold school supply drives. A great way to get exposure for your practice, while serving your community, is to take part in the collection of these supplies.
Here are the 5 simple steps:
1) Call your local family services office or other charity and ask if they are doing a school supply drive. Let them know you want to collect items for them at your office. Regardless of how many collection spots they have or how close the first day of school is, they will gladly accept your help. Ask them to email blast their donors that you are a designated collection spot.
2) Make a flyer to hang up in your office and email it to your patients. The local organization may already have a template.
3) Email your database of patients, post on FB, Twitter and on your Blog. Be sure to encourage others to pass the word along to their friends. If you are in a multi-tenant building, hang your flyers in the hallways and restrooms if possible.
4) Get a cardboard box to collect the donations. You can have your kids or your staff decorate it for you. Somewhere near the box, have some of your business cards/marketing material available so donors are encouraged to learn more about your practice.
5) At the end of the drive, deliver the supplies. Make it a fun outing for your office, and take a camera along. When the drive is over, send out a big THANK YOU to everyone via email, FB, Twitter and your Blog. You can also include a photo of yourself and your staff delivering the supplies.
Be sure to share any success stories with us at firstname.lastname@example.org. We would love to share your results with our readers. Pictures are welcome as well!
I often post about how wonderful blogs are for your dental marketing strategy. But what I’ve not yet told you is where blog posts go… Why are they so important?
When we publish a post on your MDPM blog site, we include keywords in the text, then we assign tags that help search engines understand the purpose of the post. This is the birth of the blog.
Your post can be published to your Facebook, Twitter, and LinkedIn profiles. The announcement on these social networking sites will link back to the post on your blog website. This is the toddler stage of the blog. It’s beginning to talk, walk, and socialize. (more…)
Wondering where to start with a marketing strategy for your dental practice? You do not want to spin your wheels; your time is way too precious. Planning is important. So, to quote Disney’s 1951 rendition of Lewis Carroll’s classic, Alice in Wonderland, “Well, start at the beginning, and when you get to the end…stop.” But we won’t stop at the end. We’ll keep going and going and going…
First, you need to know who you’re trying to attract. This group of people will be your target market. Keep in mind, consumers make purchases for three reasons: to meet basic needs, to solve problems, and to feel good.
Take a look at your current patient roster. If you want to bring in more patients like those you already have, then the roster will give you some great insight. Consider the age, gender, income, and city of residence. Know that mothers usually choose the family dentist, so, if you cater to families, go for the moms.
If you want to change the type of patients you serve, you have to determine who you want as patients. A good rule of thumb is, determine what you like to do and what is most profitable. Then find out who would purchase those services to meet their basic needs, solve problems, or feel good.
See how this works? It’s not rocket science, but it does take some thought!
Once you know who you want as patients, then look at the demographics of the community and surrounding cities your practice serves. Go to www.zipskinny.com for your research. You need to make sure that the type of people you want as patients live in the area. If they don’t, you have two options: move your office or change who you want to serve. (more…)
We should never, ever forget that business is about the people, and people want excellent service for their hard-earned dollars. From the initial phone call to the proactive follow-up to the warm personal welcome to the unparalleled treatment in your office, every patient who experiences your dental practice should be chomping at the bit to share the story with all of their neighbors and friends.
Think about what you do that makes your practice different than the one down the road.
When I used to interview dentists before writing content for their websites, I would always ask, “What sets your practice apart from all the rest?”
The answer, ironically, was the same—all the time!
Dentists said, after some thought and hesitation, “You know, it’s our personalized service and wonderful team; it’s the real one-on-one that we give the patients that makes us different.” (more…)
At one of my favorite SEO info sites, Level343.com, Gabriella Sannino tells us, “At this point in SEO and search engine placement, site optimization builds the foundation, but linking and fresh content is absolutely necessary to stay on top.”
This is precisely why you should keep your main website and add an MDPM blog. Our blogs include 8 posts per month, in addition to an entire backend strategy that includes commenting, links, integration of social networking like Facebook, LinkedIn, and Twitter. We’ll set you up on testimonial sites, if you like, including those like Yelp! and Kudzu. You’ll receive a complimentary smart phone version of your blog, and we’ll call you regularly to discuss your blog’s traffic and topics you’d like to cover.
In Gabriella’s article, “Google’s Shot of Espresso, Caffeine: SEO Response,” we learn that Google announced an important change in June 2010. Here’s a synopsis: to rank high on Google’s SERPs (search engine results pages), you must have fresh content. (more…)
Today we have a guest blogger, Cathy Warschaw, of Warschaw Learning Institute. I hope you find her insight useful to the success of your practice!
Have you ever walked into a patient’s room and asked, “How are you Mrs. Smith?” only to learn you were speaking to Mrs. Jones? Has your office ever mistakenly billed a patient for a procedure that didn’t occur? Have there ever been errors made on insurance forms that were filed? If so, your office may be at great risk. Poor filing procedures and organizational skills can doom a practice, affecting dental team efficiency and customer service–putting it at risk for losing money and patients.
But, there are 5 questions your practice should be able to answer. . . And the answers will help specify the procedures and steps that are critical to having a well-organized office: (more…)
A SERP is a search engine results page.
When you type words (keywords) into Google to find a website, the page that comes up with all the results is a SERP.
If you want to be on page one with Google for particular keywords, you have to do some serious Internet marketing strategizing. You can add a page to your website and optimize it for the keywords. But that webpage won’t get as much notice by Google as a blog would. So, the best approach is to add the webpage AND post multiple blogs on the topic.
Let’s say you want to bring in dental implant cases. Here’s a sample strategic Internet marketing plan, with tasks in order of effectiveness:
- Post multiple, well optimized blogs about dental implants
- Use social networking to promote dental implants
- Add a well optimized dental implant page to your primary website
- Create and promote a press release about dental implants
- Create and promote articles on dental blogs
- Comment on other blogs about dental implants (more…)